Privacy Policy

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Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our event venue services.

1. **Information We Collect**

We collect personal information that you provide directly to us when booking our venue or inquiring about our services. This may include:

- Name

- Email address

- Phone number

- Payment information

- Event details

We also collect information automatically through our website, including IP addresses, browser type, and pages visited.

2. **How We Use Your Information**

We use the personal information we collect for the following purposes:

- To process and confirm your bookings

- To communicate with you regarding your booking or inquiry

- To process payments and refunds

- To improve our services and user experience

- To comply with legal obligations

3. **How We Share Your Information**

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service providers who assist with payment processing, venue maintenance, or other operational functions

- Legal authorities, if required by law or to protect our legal rights

4. **Data Security**

We take appropriate technical and organizational measures to protect your

personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. **Cookies**

Our website uses cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.

6. **Your Rights**

You have the right to:

- Access the personal information we hold about you

- Request corrections or updates to your information

- Request the deletion of your personal information, subject to legal and contractual obligations

To exercise any of these rights, please contact us using the details provided below.

7. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

8. **Contact Us**

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Providence Hall

Phone: 931-279-7878

Email: bookings@providencehallvenue.com